MORAINE, Ohio (WDTN) – If you’re tired of standing in line when you need to renew your plates, driver’s license or any other business at Ohio Bureau of Motor Vehicles, the state is doing something about it.
Lt. Governor Jon Husted and Ohio BMV Registrar Charles Norman announced the expansion Monday of the “Get In Line, Online” system. Governor DeWine and Lt. Governor Husted previously announced “Get In Line, Online” as a pilot project in June 2019.
You can now use the service at 20 new locations in the Miami Valley. You can find the online service here.
“It also improves everybody’s attitude. Nobody likes to stand around and wait in line,” smiles Husted.
“Get In Line, Online” was developed to better serve Ohio drivers who visit deputy registrars for services such as license renewal or vehicle registration. The system allows customers to register for the waiting line before arriving at one of their local deputy registrars. After checking-in online, customers have a four-hour window to arrive at the deputy registrar location, check-in at a self-service kiosk, and claim their spot in line.
“Everybody loves it because it’s just an efficiency tool. This is what people come to expect. That’s what frustrates them with government is that everything else they do in their life is efficient but when they interact with the government they find inefficiencies,” says Husted.
This will be the fourth expansion of the program, with previous expansion announcements held in Youngstown, Zanesville, and Marietta. Husted says the program will be expanded statewide by June.