Rules change regarding overbooking and “bumping” passengers already onboard

Local News

A year ago, outrage over a United Airline customer being bumped from a flight to make room for an employee started a national debate.

As a result, rules were changes so that passengers were not bumped for airline employees, but there was still a bigger issue at hand.

Last week, the FAA reauthorization bill was passed, banning any seated passenger being bumped for anyone, which Congressman Mike Turner said protects passengers once boarded.

“This bill as it progresses through the House would make law that if you’ve boarded a plane, you are guaranteed your seat on that plane, and would not be removed or bumped,” said Turner.

“Our elected officials, they’re listening to what we have to say as consumers,” said one airport passenger, Dean Oliver. “They’re doing something about it.”

Another passenger said this legislation is a step in the right direction, after personally witnessing other passengers get bumped.

“I think the airline was trying to get a pilot or someone on to another location where they could fly out from that location, which I understand from a business perspective, but as a customer, you’ve already paid for your ticket and you don’t want to be inconvenienced like that,” said Josh Lawson.

Oliver did say he feels confident this may be the beginning of giving air travelers more rights, it is still very preliminary.

“We’re going to have to see the full scope of it in the end because there’s a decision process, but in every outline there’s always exceptions,” said Oliver.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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