City of Dayton: Customers free to use water normally

Local News

DAYTON, Ohio (WDTN) – The City of Dayton provided some detail Friday about the water outage that prompted a boil order and left some residents and businesses without water Wednesday and Thursday.

Dayton City Manager Shelley Dickstein said Friday a transmission pipe approximately 3-feet in diameter failed around 4:40 pm Wednesday causing a massive loss of water to the system.

Dickstein said all boil advisories have been lifted and water customers are now free to use the water normally.

Dickstein said the failure of the transmission line “could not be anticipated.” The pipe in questions was made of concrete and was installed in 1991, according to Dickstein.

The water boil advisory for Montgomery County water customers was lifted Friday.

“We are so grateful to the community for our combined response to this crisis,” said the Montgomery County Commissioners Debbie Lieberman, Carolyn Rice, and Judy Dodge. “Experts from utility services, law enforcement, fire service, health care, and emergency operations, as well as community partners such as the Dayton Foodbank, Red Cross, Greater Dayton Area Hospital Association, Public Health – Dayton & Montgomery County, Trotwood Fire Department and local churches, did a phenomenal job coming together to serve the community and our citizens.”

County officials say as of 12:40 pm Friday, all water samples collected by the county were absent of bacteria.

Health officials recommend customers run their tap water for at least three minutes to remove any air bubbles, mineral build up or lead that may have leached into pipes.

The Dayton Foodbank is still providing bottled water between 1-4 p.m. at 56 Armor Place. Montgomery County water customers experiencing any additional water concerns should call (937) 781-2688.

The water boil advisory for City of Dayton water customers was canceled earlier Friday, as was the boil advisory for the Kitridge area of Greene County.

The City of Dayton made the announcement  Friday morning, saying water customers do not need to boil water prior to consumption.

City water customers may call 333-4905 to confirm their status if needed; County customers may call 781-2688.  

As of 6:30 a.m. Friday, all water samples collected by the City of Dayton were absent of bacteria. 

City customers are advised of the following before using tap water:

  • If water has not been used for several hours, run the tap until there is a noticeable temperature drop. 
  • Then, run water for 30 seconds to 3 minutes before using it for drinking and cooking. This helps flush water that may have contained lead that may have leached from plumbing.
  • Clean your faucet aerator. Flushing water lines includes interior and exterior faucets, showers, water and ice dispensers.

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