Dayton Power & Light suspends disconnection during COVID-19 crisis

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DAYTON, Ohio (WDTN) – Dayton Power & Light Company said Saturday it will suspend disconnections for nonpayment until further notice or at least 30 days for nonpayment by business and residential customers.

DP&L said in a release Saturday it “cares about the communities in our 24-county service territory and recognizes the impact and stress COVID-19 is causing in people’s daily lives. DP&L recommends all customers do their best to maintain utility bill payments, as you will be responsible to pay all charges associated with your usage during this period.

DP&L customers have a variety of payment options including:

  •  By phone at 800-433-8500, Monday through Friday from 8 a.m. to 5 p.m.
  • By mail at PO Box 740598, Dayton, OH 45274-0598
  • Online by enrolling in MyDP&L and creating an online payment account
  • In person at an authorized pay agent. We encourage customers to use our phone, mail and online options for their safety

For more information on payment and billing, visit

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