DAYTON (WDTN) - A national dental chain with offices in the Dayton area has closed it's doors without warning.
On Monday, AllCare Dental posted signs on the doors of it's Springfield and Miamisburg locations telling customers the offices were closed effective Monday, January 3rd.
The news hit especially hard for patients like Michael Weidel of Harrison Township. Weidel and his wife recently went to AllCare for thousands of dollars in dental work. A receipt from AllCare shows Weidel made a $9,973 dollar cash payment.
"That was supposed to cover a set of dentures for my wife, a set for me and a partial. We were supposed to get a permanent set in March. These are only temporary," said Weidel.
Weidel said he feels like he was tricked and wants the company to give at least half of his money back.
John North, President and C.E.O of the Dayton area Better Business Bureau said patients like Weidel should not give up.
"Just because a business is closed doesn't relinquish them of any financial responsibilities to you," said North. "They still need to pursue this company to get money back or make good on services".
However, North said AllCare has a history of bad practices and recently received an "F" rating and was placed on the BBB's top ten area businesses with the most complaints.
A statement on AllCare's company website said "the reason for the closing is because the business became severely cash constrained and had no way to continue to operate going forward".
It went on to say, "AllCare is working hard to transfer patient records and unfinished dental work to other dentists".
To read the entire AllCare statement visit
If you are a patient and would like to make a complaint with the Ohio State Attorney General's Office call 1-800-282-0515 or visit www.ohioattorneygeneral.gov/ConsumerComplaint
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